Just an update in light of recent worldwide events. We have been closely monitoring the situation with the Novel Coronavirus and following the ever changing guidance from the authorities.
As a business that has always been family run, we do definitely view our customers and staff as our extended family. Therefore maintaining everyone’s wellbeing and safety during these turbulent times is our upmost priority.
At present, we are running business relatively as usual and are welcoming customers to the park to come make use of their caravan.
For a number of weeks we have been implementing extra precautions to maintain a high level of hygiene in the few communal areas we have on site. We have been regularly disinfecting the surfaces, door handles and card machines in our offices. As well as providing hand sanitiser for our customers and staff to use when they come into the office. We have also been insuring the laundry rooms are regularly cleaned to prevent the spread of disease.
As well as putting extra hygiene measures in place, we kindly ask all our customers to follow the guidance given by authorities and practise social distancing. Due to the recent direction to limit face to face contact we are currently not opening our offices to our customers. But we are still on hand ready to help! Please contact us by phone, email or text. We are happy to take card payments over the phone. If you do feel as though you need to talk to us personally then please feel free to make an appointment. We have informed all of our staff of these measures.
Please always take the greatest care of your own safety and continue to consider the wellbeing of others! If yourself or a member of your family shows any symptoms then please follow the guidance from the government to self-quarantine at home!
I’m sure everyone will agree when we say that we are all in the same boat, sailing through uncharted waters. The situation seems to be developing daily and therefore we cannot predict what the next coming months hold for any of us. We will continue to update everyone on how we will handle this situation as time progresses. We are thankfully receiving daily guidance from BH&HPA on the best course of action for a us, as holiday park business, to take through the pandemic.
We’ve enjoyed welcoming back many familiar faces thus far for the start of the new season and we look forward to continually doing so throughout the year! Always remember, we are just a phone call away!
A big thank you to all the support and cooperation we are receiving from our loyal customers and staff. Stay safe! 💚